Director of UX Research and Strategy, Bresslergroup
Jes has a PhD in Information Studies, with a focus on human-computer interaction, from the University of Maryland College Park. She has more than a decade of experience in research-driven design, leading teams and working across many sectors.
UX researchers and designers are used to putting prototypes in users’ hands to observe how they interact with products. But what if we put intentionally unfinished products in users’ hands? Not just low-fidelity, but intentionally unfinished or even broken? We’ve used “non-finito,” or unfinished, design for prototyping to gather user feedback. Rather than creating a […]