Taking UX and health literacy to the next level for mobile users

Maryland Ballroom

Digital health tools have the potential to improve health decision-making. Early evidence suggests their use may even be able to improve health outcomes. However, health information and digital tools are often difficult to understand and access for the majority of the U.S. population. This presentation will discuss how limited literacy users engage with health information on mobile devices. We’ll lay out what the research has told us so far — and discuss recommendations for designing mobile health information that’s easier to read and understand for people with limited literacy skills.

Innovation and Emerging Technologies Senior level