Joy is a UX researcher who loves tackling challenges with her creative problem-solving skills and hearing from users around about their experiences with technology. She is passionate about designing high quality and accessible digital tools and learning experiences with social impact. Joy received her Master’s in Educational Technology and Communication from NYU Steinhardt and her Bachelor’s in Communication from the University at Buffalo. In her downtime, Joy enjoys traveling, competitive cooking shows, true crime podcasts, and daydreaming about pugs.