Digital UX Researcher, Regions Bank
Karen Bachmann has over 20 years of experience supporting clients in all phases of user-centered design. She has worked with clients in various industries including scholarly publishing, retail, insurance, technology, education, and energy. She uses a wide range of research techniques to explore and define problems thoroughly to help identify the best, holistic solutions that fit the organization’s need. Karen regularly presents on research, design, and fundamental professional skills at international and regional professional conferences and to local business groups and meetups.
Humans are biased. Sadly, we are not always able to filter our deeply ingrained biases. UX designers and researchers have long understood this, but as we watch major technology companies make significant mistakes with regard to ethics and bias, the cost of not accounting for bias and ethics is becoming more evident and widely known. […]