Karen Bachmann has over 20 years of experience supporting clients in all phases of user-centered design. She has worked with clients in various industries including scholarly publishing, retail, insurance, technology, education, and energy. She uses a wide range of research techniques to explore and define problems thoroughly to help identify the best, holistic solutions that fit the organization’s need. Karen regularly presents on research, design, and fundamental professional skills at international and regional professional conferences and to local business groups and meetups.