Session Track: Tools and Techniques

Managing successful multinational UX research

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Breaking down silos: UX research methodologies for a strong, robust content strategy

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How do you know your users feel satisfied? Evidence-based best practices to give you confidence.

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Novel prioritization surveys: opportunity maps to tame the NPS and other three-letter words

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Non-Finito prototyping: A technique for digital-physical product design

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Human-centered design and Agile: toward a hybrid approach

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Journey mapping tools and techniques: research, design and action planning

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Contextual inquiry methods for flexible budgets and timelines

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Eye tracking methodology in screen-based usability testing

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Tell me more… moderating UX Studies

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Build a product vision with LEGO® SERIOUS PLAY®

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Writing effective scenarios workshop

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It’s a LAW (lean accessibility workshop)

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Deep listening – how to detect and avoid biases while conducting ethnographic observations and interviews

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Idea Facilitation—Using creative ideation for product development

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Agile research data for agile teams: How to be data-informed, quickly

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