User Experience Research Associate, CommunicateHealth
Brittany is a UX researcher who specializes in studying mental models and using data to solve complex problems. With a background in journalism, education, and fashion retail, Brittany blends a human-centered design approach with a deep knowledge of UX best practices. Now in the health sector, Brittany applies her expertise to research that helps make health communication products simple and easy to use for all audiences.
Digital health tools have the potential to improve health decision-making. Early evidence suggests their use may even be able to improve health outcomes. However, health information and digital tools are often difficult to understand and access for the majority of the U.S. population. This presentation will discuss how limited literacy users engage with health information […]