Usability Researcher, CommunicateHealth
For more than a decade, Courtney has been using quantitative, qualitative, and mixed methods research techniques to better understand diverse patient populations. With experience in the technology, arts, and health care sectors, Courtney’s wide-ranging knowledge and skills help her design and conduct studies to inform digital products that empower patients to make informed decisions about their care.
Digital health tools have the potential to improve health decision-making. Early evidence suggests their use may even be able to improve health outcomes. However, health information and digital tools are often difficult to understand and access for the majority of the U.S. population. This presentation will discuss how limited literacy users engage with health information […]